2017 · GS Paper 4 · Q4(b) · 10 marks
Corporate social responsibility makes companies more profitable and sustainable. Analyse.
In short
CSR makes companies more profitable and sustainable when it is embedded in core strategy, building trust, resilient supply chains, a social licence and access to ESG capital, but not when it is a compliance cheque or greenwashing. ITC's e-Choupal empowered farmers while securing ITC a reliable supply of produce.
Model answer
Ghissu Editorial · Verified 4 Oct 2026 · 271 words
Trust and reputation
The Tata group's community work in Jamshedpur built a brand that consumers and governments trust, which lowers the cost of doing business.
Resilient supply chains
ITC's e-Choupal (2000) gave farmers price information and fair procurement while securing ITC a reliable supply of produce.
Social licence
Vedanta lost its Niyamgiri bauxite project after gram sabhas, empowered by the Supreme Court in 2013, rejected it, showing that neglecting communities destroys value.
Access to capital
SEBI's mandatory Business Responsibility and Sustainability Report for the top 1,000 listed firms lets investors reward credible ESG records.
Short-term cost
For thin margins the 2% outlay is a real cost, and Milton Friedman (1970) held that the business of business is profit.
Greenwashing
Volkswagen's 2015 emissions-cheating scandal, despite glossy sustainability reports, shows that a false green image destroys value.
Cheque-book CSR
One-off donations detached from the core business earn little lasting reputation or sustainability.
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Corporate governance3 questions
Asked in 3 of 14 sittings since 2013
- 2023What do you understand by 'moral integrity' and 'professional efficiency' in the context of corporate governance in India? Illustrate with suitable examples.
- 2022In contemporary world, corporate sector's contribution in generating wealth and employment is increasing. In doing so, they are bringing in unprecedented onslaught on the climate, environmental sustainability and living conditions of human beings. In this background, do you find that Corporate Social Responsibility (CSR) is efficient and sufficient enough to fulfill the social roles and responsibilities needed in the corporate world for which the CSR is mandated? Critically examine.
Question from the official UPSC Civil Services (Main) Examination 2017 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.