2017 · GS Paper 4 · Q11 · 20 marks

You are the head of the Human Resources department of an organisation. One day one of the workers died on duty. His family was demanding compensation. However, the company denied compensation because it was revealed in investigation that he was drunk at the time of the accident. The workers of the company went on to strike demanding compensation for the family of the deceased. The Chairman of the management board has asked for your recommendation. What recommendation would you provide to the management ? Discuss the merits and demerits of each of the recommendations.

In short

The HR head should recommend full statutory compensation, need-based support for the family, an inquiry into how a drunk worker was allowed on duty, and breath-test and de-addiction measures. Employees' compensation law bars the drink defence where the injury causes death.

Model answer

Ghissu Editorial · Verified 4 Oct 2026

Introduction
The investigation shows the worker was drunk; it does not explain why he was allowed on duty, or why his family should suffer. The core dilemma is between Accountability and Compassion.
Recommendations to the Management
The issues are drinking on duty, a supervisory lapse, a costly strike and the Fundamental Attribution Error of blaming only the individual.
•

Statutory compensation

The proviso to Section 3(1) of the Employees' Compensation Act, 1923 (now in the Code on Social Security, 2020) bars the drink defence where the injury causes death, so the company should pay in full.

•

Support beyond law

Fund the children's education and consider a job for an eligible dependant, as Tata Steel [current event] did for COVID-bereaved families in 2021.

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Supervisory inquiry

Ask how an intoxicated worker reached the shop floor.

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Prevention and talks

Pre-shift breath tests, as Indian Railways [scheme] runs for loco pilots, de-addiction help and open talks with the union.

Justification:
Gandhi's Talisman: help the widow and children without excusing unsafe conduct.
Merits and Demerits of Each Recommendation
•

Statutory compensation

Legal and fair, but may look like condoning drinking unless explained.

•

Support beyond law

Restores morale and trust, but adds cost and sets a precedent.

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Supervisory inquiry

Shares accountability, but causes friction and takes time.

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Prevention and talks

Stops repeat accidents and ends the strike, but raises privacy concerns.

Conclusion
Lawful compensation, need-based support and real safety reform let the company keep both its workers' trust and its discipline, which is Stakeholder Primacy in practice.

This model answer is indicative and the model can make mistakes; please verify key facts independently.

Hand-drawn diagram: Accountability vs Compassion. Accountability vs Compassion. Venn diagram: Accountability, Compassion; overlap: Lawful compensation, safety reform
Diagram: Accountability vs Compassion

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This chapter in the exam

Workplace Integrity Under Pressure5 questions

Asked in 3 of 14 sittings since 2013

2013
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2014
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2015
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2016
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2017
1
2018
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2019
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2020
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2021
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2022
3
2023
1
2024
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2025
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2026
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Question from the official UPSC Civil Services (Main) Examination 2017 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.

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