2026 · GS Paper 4 · Q9 · 20 marks

Seema is a senior bureaucrat with a reputation of honesty and professional efficiency. She has recently been posted as the District Collector (DC) to Surinder Nagar, where a large industrial area is being established. The new industrial area had caused many farmers to submit applications for change of land use (CLU) to convert their farmlands into residential areas. There is an unusually large backlog of these applications awaiting processing. Seema noticed that some applications had been approved selectively with no visible chronological pattern. The case files showed a few complaints of some approvals being subject to receipt of large bribes from the applicants. On further fact-finding, Seema realized that a small group of touts was controlling this illegal activity through some subordinate officials in the Collectorate. This had created a fear in the other employees who were reluctant to process any application. The resultant backlog has been piling up thereby hindering local economic progress and causing public dissatisfaction. Seema was faced with a major moral and administrative challenge of dismantling this corruption network without hampering daily administrative operations. An aggressive internal investigation would result in institutional resistance and, possibly, a backlash from labour unions. Conversely, ignoring this situation would encourage the wrongdoers and unnecessarily continue this avoidable harassment to the populace. (a) What are the ethical issues involved in this case? (b) Discuss the options open to Seema. Identify the recommended option and justify it.

In short

The case raises arbitrariness, capture of the office by touts, staff fear and citizen harassment, with Institutional Integrity pitted against Administrative Continuity. Seema should put CLU files on a first-in, first-out online queue, quietly refer suspects to the Anti-Corruption Bureau and protect honest staff.

Model answer

Ghissu Editorial · Verified 4 Oct 2026

Introduction
Seema heads an office captured by touts, so the question is not whether to act but how to dismantle the racket while the Collectorate keeps serving farmers and investors.
(a) Ethical Issues Involved in the Case
The core dilemma is Institutional Integrity vs Administrative Continuity, with Accountability vs Compassion towards frightened staff.
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Arbitrariness

Out-of-turn approvals for bribes breach Article 14's equal treatment.

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Capture and fear

Touts working through subordinates show Regulatory Capture, while honest staff fall into Bystander Apathy.

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Citizen harm

The backlog harasses farmers and stalls industrial growth; coerced bribe-givers are spared under the PC (Amendment) Act, 2018 [scheme] only if they report within seven days.

(b) Options Open to Seema and the Recommended One
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(i) CAPITULATE [Compromised-Hybrid]

Ignoring it avoids friction but rewards the touts.

•

(ii) CONFRONT [Strict-Legal]

Mass suspensions signal zero tolerance but paralyse work, invite union backlash and may punish the innocent.

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(iii) EVADE [Procedural-Evasive]

Referring it upward is Conscience Laundering through Hierarchy.

•

(iv) COMPROMISE [Empathetic-Humanitarian]

Private warnings signal impunity.

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(v) RECONCILE ✓ [Balanced]

An online first-in, first-out queue like Karnataka's Bhoomi [scheme], suspects quietly moved and referred to the Anti-Corruption Bureau, honest staff protected and disposal camps held (recommended).

Justification:
Aristotle's Phronesis: the mean between a reckless purge and cowardly inaction cleans the office without stopping it.
Conclusion
By replacing discretion with transparent systems and punishing the guilty through due process rather than a public purge, Seema restores both the Collectorate's integrity and the people's trust in it.

This model answer is indicative and the model can make mistakes; please verify key facts independently.

Hand-drawn diagram: Institutional Integrity vs Administrative Continuity. Institutional Integrity vs Administrative Continuity. Venn diagram: Institutional Integrity, Administrative Continuity; overlap: Fix system, probe quietly, clear backlog
Diagram: Institutional Integrity vs Administrative Continuity

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District and Local Administration Dilemmas7 questions

Asked in 6 of 14 sittings since 2013

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2018
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2019
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2021
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Question from the official UPSC Civil Services (Main) Examination 2026 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.

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