2021 · GS Paper 1 · Q17 · 15 marks

What are the main socio-economic implications arising out of the development of IT industries in major cities of India ?

In short

The IT industry has brought high-paying jobs, global investment and social change to India's major cities, but also land inflation, congestion, ecological loss and inequality. Bengaluru shows both sides: a global tech hub that TomTom's 2024 index ranked among the world's three slowest cities.

Model answer

Ghissu Editorial · Verified 4 Oct 2026

Introduction
India's IT-BPM industry earned about $283 billion and employed about 5.8 million people in FY2025 (NASSCOM), mostly in six metros such as Bengaluru, Hyderabad and Pune. It has reshaped these cities' economies and societies.
Economic Implications for IT Cities
•

Jobs and investment

High IT salaries create indirect work in transport, retail and construction, and clusters like HITEC City and Hinjewadi now host most of India's 1,700 Global Capability Centres (NASSCOM-Zinnov, 2024).

•

Land inflation

Rents and land prices have soared, pushing service workers to the urban fringe.

•

Volatile, concentrated growth

Gains stay in a few states, and global slowdowns hit hard, as with TCS's announced 12,000 job cuts in 2025.

•

Infrastructure strain

TomTom's 2024 index ranked Bengaluru among the world's three slowest cities, and the 2022 floods shut its Outer Ring Road tech corridor.

•

Women's work

About 36% of ITeS workers are women, though night shifts expose safety gaps.

•

Dual cities

Gated campuses sit beside slums, and migration fed nativist demands like Karnataka's shelved 2024 local-quota bill.

Way Forward
•

Disperse and plan

Spread IT to tier-2 cities through STPI and "Beyond Bengaluru", and apply transit-oriented development near tech parks.

•

Reskill

Scale FutureSkills Prime as AI automates routine work.

Conclusion
The IT industry has made a few cities global innovation hubs, but unplanned concentration has bred congestion and inequality. Dispersal and sustainable planning would make it a driver of inclusive urbanisation and SDG 11.

This model answer is indicative and the model can make mistakes; please verify key facts independently.

Hand-drawn map: Major IT cities of India. Marked: Bengaluru, Hyderabad, Pune, Chennai, New Delhi, Mumbai.
Map: Major IT cities of India
Hand-drawn diagram: IT Boom to Urban Stress. IT Boom to Urban Stress. Flow: Tech park jobs → Migrant inflow → Housing demand → Lake encroachment → Floods, traffic jams
Diagram: IT Boom to Urban Stress

Practise this question

  1. 1Get the answer sheet

    Sized for this question.

  2. 2Write your answer

    Timed, by hand.

  3. 3Get it marked

    Your score and what to fix.

Share this questionWhatsAppTelegramXLinkedIn

This chapter in the exam

International Trade / Transport and Activities12 questions

Asked in 9 of 14 sittings since 2013

2013
2
2014
1
2015
1
2016
–
2017
–
2018
1
2019
3
2020
1
2021
1
2022
1
2023
–
2024
–
2025
–
2026
1

All 12 questions, sorted by sub-topic, with model answers and practice.

Question from the official UPSC Civil Services (Main) Examination 2021 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.

Ghissu

OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·
OUTWORK·
OUTTHINK·
MASTER THE SYSTEM·