2020 · GS Paper 2 · Q7 · 10 marks

Institutional quality is a crucial driver of economic performance. In this context suggest reforms in Civil Service for strengthening democracy.

In short

Strengthening democracy through the civil service needs reforms in capacity, merit, autonomy and accountability, since institutional quality drives economic performance. Key measures are Mission Karmayogi, mid-career domain assignment, calibrated lateral entry and the Civil Services Boards and minimum tenures directed in T.S.R. Subramanian (2013).

Model answer

Ghissu Editorial · Verified 4 Oct 2026

Introduction
Douglass North showed that institutions explain prosperity, and the 2024 Economics Nobel to Acemoglu, Johnson and Robinson reaffirmed that inclusive institutions drive growth. The civil service carries every law and scheme to citizens, so reforming it strengthens both the economy and democracy at once.
Reforms to Build Capacity and Merit
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Competency-based training

Mission Karmayogi (2020) and its iGOT platform should shift training from rules to roles, building data, technology and citizen-service skills.

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Domain depth

The Second ARC (2008) recommended mid-career domain assignment so officers specialise while keeping field experience.

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Calibrated lateral entry

Joint Secretary-level expert entry, begun in 2019, should run through a transparent UPSC process that respects reservation.

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Performance over seniority

Multi-source 360-degree appraisal for empanelment and outcome targets should replace promotion by seniority alone.

Reforms to Secure Accountability and Neutrality
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Tenure and autonomy

T.S.R. Subramanian (2013) directed Civil Services Boards, minimum tenures and written orders from political superiors, curbing transfer pressure.

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Citizen accountability

Right to Services laws, social audit and CPGRAMS make officials answerable to citizens, not only to superiors.

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Ethics framework

A statutory code of ethics, urged by the Second ARC (2007), with Lokpal oversight would make integrity a rule rather than a personal virtue.

Conclusion
A capable, accountable and neutral civil service raises institutional quality, which sustains growth, the rule of law and public trust. Such reform makes the bureaucracy a true instrument of democratic will on the road to Viksit Bharat 2047.

This model answer is indicative and the model can make mistakes; please verify key facts independently.

Hand-drawn diagram: Reform to Democratic Dividend. Reform to Democratic Dividend. Flow: Civil service reform → Institutional quality → Rule of law and delivery → Public trust and growth → Stronger democracy
Diagram: Reform to Democratic Dividend

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This chapter in the exam

Role of Civil Services in a Democracy6 questions

Asked in 6 of 14 sittings since 2013

2013
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2014
1
2015
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2016
1
2017
1
2018
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2019
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2020
1
2021
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2022
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2023
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2024
1
2025
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2026
1

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Question from the official UPSC Civil Services (Main) Examination 2020 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.

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