2024 · GS Paper 4 · Q4(b) · 10 marks

"Mindless addiction to Form, ignoring the Substance of the matter, results in rendering of injustice. A perceptive civil servant is one who ignores such literalness and carries out true intent." Examine the above statement with suitable illustrations.

In short

Mindless formalism denies justice, as when Santoshi Kumari died in Jharkhand in 2017 after her ration card was cancelled for want of Aadhaar seeding. A perceptive civil servant reads rules by their purpose, using lawful discretion and recorded reasons rather than ignoring the law.

Model answer

Ghissu Editorial · Verified 4 Oct 2026

Introduction
Robert Merton called it goal displacement: the rule becomes the goal and the citizen is forgotten. The statement asks the civil servant to serve the purpose for which a rule exists.
How Mindless Formalism Renders Injustice
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Ration denied for a link

In 2017, eleven-year-old Santoshi Kumari of Simdega, Jharkhand, died after her family's ration card was cancelled for not being seeded with Aadhaar.

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Treatment held up by paperwork

In Parmanand Katara (1989) the Supreme Court held that doctors must treat accident victims without waiting for police formalities.

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Procedure as master

The Court calls procedure "the handmaid of justice", as in State of Punjab v. Shamlal Murari (1976), refusing to let technical defects defeat genuine claims.

Carrying Out True Intent, Within Limits
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Purposive reading

After the Jharkhand deaths, the Centre directed in 2017 that no one be denied ration merely for lack of Aadhaar, reading the rule by its purpose.

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Lawful discretion

Relaxation clauses and Gandhi's talisman let an officer reach the last person without breaking the rule book.

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Some forms protect rights

The arrest safeguards of D.K. Basu (1997) carry substance, so ignoring them would itself be injustice.

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Guarding against arbitrariness

E.P. Royappa (1974) held arbitrariness antithetical to equality, so intent must be shown in recorded reasons.

Conclusion
The statement is largely valid: form detached from purpose turns administration against the citizen. Perceptiveness lies not in ignoring the law but in reading it by its purpose and recording why, so justice is delivered without sacrificing the rule of law.

This model answer is indicative and the model can make mistakes; please verify key facts independently.

Hand-drawn diagram: Where the Perceptive Officer Stands. Where the Perceptive Officer Stands. Diagram (spectrum): Where the Perceptive Officer Stands; Mindless literalism; Arbitrary discretion; Rule-bound clerk; Purposive civil servant; Unchecked whim
Diagram: Where the Perceptive Officer Stands

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Laws, rules, regulations and conscience as sources of ethical guidance16 questions

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Question from the official UPSC Civil Services (Main) Examination 2024 paper. Answer written by Ghissu's engine and checked against our editorial standards. Found an error? Tell us and we correct it within 48 hours.

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